Refund and Returns Policy

Refund Policy:

If your product is damaged, defective, incorrect or incomplete upon delivery, email  contact@girlsbrashop.co within 7 days of delivery.The seller may offer a warranty or brand warranty for device-related issues after use or when the return window has expired. For seller warranty, please email contact@girlsbrashop.co  For brand warranty, please refer to brand warranty card.

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Valid reasons for returning an item:

Delivered product is damaged (physically destroyed or broken) / defective (totally non-functional).
The product delivered is incorrect (different from the representation on the website) / incomplete (missing parts).

Product return policy

If your item arrives in faulty / damaged or incorrect / incomplete condition, a refund will be issued.
Your product refund claim will be considered within 7 to 10 days after the product has been returned.